RMI’s ShipperConnect Demurrage Management is a software solution to manage and calculate rail car demurrage, detention and storage charges. ShipperConnect Demurrage Management makes it easy to manage multiple demurrage calculation methods, complex rating structures, and unlimited exception criteria with accurate, complete, and real-time estimates of charges as they occur.
ShipperConnect Demurrage Management monitors and captures railroad events that trigger demurrage liability and provides a “shipper view” of billings to cross-check and audit railroad billings and ensure accuracy.
ShipperConnect Demurrage Management can be easily integrated with ShipperConnect Rail Track and Trace to manage demurrage, detention, and storage liability by rail fleet and subfleet.
Increase Data Visibility
• Use one system to manage charges
• Produce and process timely and accurate reports
• Order and release cars and document service failures
Improve Decision Making
• Analyze charges by facility, multiple facilities, or specific railcars
• Measure railroad performance against company performance targets
• Evaluate historical data to identify areas for improvement
Reduce Charges
• Calculate and manage charges and credits as they occur
• Adjust charges when switching service is not provided
• Maintain accurate records to cross-check and audit railroad billing
Gain Productivity
• View rail car details on placement, order and release
• Maintain historical records and charge activity by facility or account
• Generate real-time reports on current charges and credits
• Verify railroad data with “shipper view” of demurrage charges
• Research demurrage charges quickly and accurately
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