The CG Railway, Inc. (CGR) uses FMS for better equipment utilization in Mexico, providing superior customer service and helping to reduce car hire cost. Read more...
The Florida Central (FCEN), Florida Midland (FMID), and Florida Northern (FNOR) Railroads, all part of the Pinsly Railroad group, use the RailConnect Transportation Management System (TMS) virtually eliminate manual input of waybill information. Read more...
The Fort Worth and Western Railroad (FWWR) has greatly improved its TRAIN II reporting using the TMS auto-move feature for approximately 35% of its placement and storage moves. Read more...
In 2009, Genesee and Wyoming (GWI) began an aggressive program to provide customers in its Rail Link, Southern, and Oregon Regions with RMI’s ShipperConnect module. Currently, more than 75% of GWI customers in these regions are actively using RMI’s internet-based shipper portal. Read more...
The Iowa Northern Railway (IANR) has enjoyed a double-digit growth in traffic over the past five years while enhancing customer service with RMI’s automated solutions. The road improved its TRAIN II scorecard from 60-70% in 2007 to 95-98% in 2009. Read more...
The Illinois & Midland Railroad (IMRR) has reduced its monthly billing process by 75% using features such as blocking, synonyms, and RWCs. Since offering ShipperConnect and e-BOL to its customers, the road has seen its clerical data entry drop by 75%, while 85% of its customers submit BOLs and release cars electronically. Read more...
The Modesto And Empire Traction Company (MET) began using RailConnect solutions in January of 2007. Over the last two years RMI systems have helped improve MET’s TRAIN II score, reduce phone traffic, and narrow the reporting gap between the railroad and shippers.
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Mississippi Export Railroad (MSE). Using TMS blocking tables to automate the application of switching and storage codes has improved the accuracy and completeness of billings from 60% to 95%. MSE’s storage customers are updated on their inventory levels with automatically delivered Online Inventory reports. Read more...
The Pacific Harbor Line (PHL) has evolved from a manually-intensive structure to a cutting edge operation that takes advantage of all the automation RailConnect has to offer. Read more...
The Port Terminal Railroad Association (PTRA), a five-time FastTrack winner, remains at the forefront of automation using RMI software. In 2009, the PTRA developed a new internet-based demurrage/storage charge contentions program through RMI RailConnect. The program allows PTRA customers to monitor daily demurrage/storage charges and contest any they feel may be in error. Read more...
The Richmond Pacific Railroad (RPRC) implemented recommendations from an RMI Customer Value Delivery Service and improved its customer service and billing processes and standardized its demurrage tariff.
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Taking advantage of some of some simple, easy to set up, core automation processes in RailConnect TMS, the San Luis & Rio Grande Railroad (SLRG) has begun to use a strategically placed AEI reader to achieve the automation of 80% of their UP interchange receipts and 80% of all train arrivals. Read more...
The Terminal Railroad Association of St. Louis (TRRA) continues to realize significant savings with RMI’s Car Hire Managed Services. Year over year the TRRA had a 75% reduction in car hire counter claims and an 85% reduction in car hire expenses associated with penalty.
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